Privacy Policy

This Privacy Policy describes how Ele Cars Kenya collects, uses, and discloses personal information when you engage with our services. We are committed to ensuring the privacy and security of your personal data. By using our services, you agree to the collection and use of information as described in this policy.

Information Collection

a. Personal Information: We may collect personal information, such as your name, contact details, identification documents, and other relevant data required for the purchase or inquiry of our services.

b. Automatically Collected Information: Our website may collect certain information automatically, including your IP address, browser type, the pages you visit, and the time and date of your visit.

Use of Information

a. Providing Services: We use the information collected to facilitate and provide the services you request, such as vehicle purchases, delivery, financing options, and consultations.

b. Communication: We may use your contact information to communicate with you regarding your inquiries, purchases, or to provide information about our services, special offers, or updates.

Data Sharing

a. Third-Party Service Providers: Ele Cars Kenya may engage third-party service providers to facilitate our services. These providers may have access to your personal information, but they are obligated not to disclose or use it for any other purpose.

b. Legal Requirements: We may disclose personal information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Data Security

We prioritize the security of your personal information. We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.

Your Rights

You have the right to access, correct, or delete your personal information. You can contact us at info@e-cars.co.ke for any inquiries or to exercise these rights.

Data Retention

We will retain your personal information only for as long as necessary to provide the services to you and as described in this Privacy Policy. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If a parent or guardian becomes aware that their child has provided us with personal information without their consent, they should contact us.

Changes to the Privacy Policy

Ele Cars Kenya reserves the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.

By using our services, you consent to the terms of this Privacy Policy. If you have any questions or concerns about this Privacy Policy, please contact us at info@e-cars.co.ke.